Terms & Conditions

Last Updated: 01/04/2021

Health Nutrition (Pty) Ltd reserves the right, at its sole discretion, to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification on the Health Nutrition (Pty) Ltd Website or provide you with notice of the modification. We will also update the “Last Updated Date” at the top of these Terms. By continuing to use the Services after we have posted a modification on the Health Nutrition (Pty) Ltd Website or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.


The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.

Health Nutrition (Pty) Ltd disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.

Any views or statements made or expressed on the Website are not necessarily the views of Health Nutrition (Pty) Ltd, its directors, employees and/or agents.

In addition to the disclaimers contained elsewhere in these Terms and Conditions, Health Nutrition (Pty) Ltd also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or willful misconduct of Health Nutrition (Pty) Ltd, its employees, agents or authorised representatives. Health Nutrition (Pty) Ltd thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the Website.


Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such forms to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.


Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy for further information.

Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.


The Health Nutrition (Pty) Ltd website contains information on pricing and stock levels for Health Nutrition (Pty) Ltd products. While Health Nutrition (Pty) Ltd does its utmost to make sure that this information is completely correct and up to date, situations may arise where the information given on the website does not agree with information on Health Nutrition (Pty) Ltd’s internal system. In these cases the information that reflects on Health Nutrition (Pty) Ltd’s internal system is considered to be absolutely correct, and will supersede any information provided through the website.

For these reasons, any information attained via the Health Nutrition (Pty) Ltd website does not, by itself, meet the requirements for a binding quote. Any disputes raised where a screen capture of the website is used as the only proof of a required price will not be accommodated. If you would like to lock in a specific price for an item or 100% confirm stock levels for an item, you will have to do so by requesting a quote through the website. Any information given on official quotes sent to you via the website may be considered binding and will be in place for 30 days from the date that the quote is provided, as stated on the quote.


A service provided by this website, is to allow customers to link their existing Health Nutrition (Pty) Ltd credit accounts to their website accounts. This will allow existing customers of Health Nutrition (Pty) Ltd to place orders, and check account documentation online. In order to prevent fraudulent transactions, this link will not be made until Health Nutrition (Pty) Ltd has called the company in question, using the information saved on our own internal database, to confirm that the person who is attempting to link their online account is allowed to do so. Additionally, for security reasons, no changes to account information on the Health Nutrition (Pty) Ltd internal system will be allowed through the website, without a telephone call from our accounts department for confirmation first.

Once this link is confirmed and made however, all transactions made using the online account will be considered, for all intents and purposes, to be taken on behalf of the Health Nutrition (Pty) Ltd’ credit account holder, and they will be liable for any actions taken on the part of Health Nutrition (Pty) Ltd, due to their online account. We highly recommend that you keep your login and password details secret and secure, as well as carefully manage any people who are allowed to use your linked online account, as we cannot be held responsible for any fraudulent activity committed by individuals who have logged into your account using your details and password. Full responsibility for the actions taken on linked online accounts fall onto the signatories for the Health Nutrition (Pty) Ltd credit account in totality.

Full support for managing online accounts is available through the Health Nutrition (Pty) Ltd head office during normal office hours.


All Terms and Conditions mentioned in this agreement will be subject to the laws of South Africa and both parties irrevocably submit to the exclusive jurisdiction of the courts of South Africa.

No variation of these Terms or Conditions will be enforced against either party unless such party gives its express consent in writing by an officer of such party.

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